Support
CODE EZY SUPPORT
Product Support Made Simple
Need help with a Code Ezy remote, receiver or automation accessory? Get product guidance, instructions and support from the team.
- Tough, strong and resilient.
- Water Resistant.
- Easy battery change.
- Shock resistant.
SUPPORT OPTIONS
Choose the Support You Need
Start with the area that best matches your enquiry. Code Ezy can provide product information, guidance and after-purchase support.
Product Instructions
Get help locating or understanding the instructions supplied for Code Ezy products.
Product Selection
Ask for guidance before choosing a remote, receiver or automation accessory for your requirements.
Warranty Enquiries
Contact the team about replacement support and the 12-month warranty included with Code Ezy products.
A Faster Support Enquiry
Send the team enough information to identify the product and understand what you need help with. This reduces back-and-forth and keeps the enquiry clear.
- Describe the product and the issue
- Include model, frequency or coding details
- Attach clear front and rear product photos
Include these details
- Your business and contact details
- Product brand and model
- Operator or receiver information
- Photos showing labels and buttons
Frequently Asked Questions
What products does Code Ezy supply?
Who can purchase Code Ezy products?
Code Ezy supplies products at wholesale prices to garage door and gate professionals, locksmiths, security specialists, retailers and other eligible trade customers. Products are not sold directly to the general public.
Are Code Ezy remotes compatible with existing garage doors and gates?
Code Ezy offers aftermarket remotes and universal receivers designed for use with many existing automatic garage door and gate systems. Compatibility depends on the operator, receiver, frequency and coding system. Contact Code Ezy with the system details for product guidance.
Can Code Ezy replace a discontinued garage door remote?
Code Ezy supplies aftermarket alternatives for several discontinued remote ranges. Provide the brand, model number, frequency or a clear photo of the existing remote so the team can help identify a suitable option.
What is an aftermarket remote?
An aftermarket remote is a compatible alternative to the original manufacturer’s remote. It can provide a cost-effective replacement while maintaining the required control functions for a compatible garage door or gate system.
What is a universal receiver?
A universal receiver can be retrofitted to a compatible automatic garage door or gate system. It allows the system to operate with supported remotes and may provide a practical solution when existing remotes are unavailable or difficult to replace.
Request a product and price list
Products are delivered to industry customers across Australia, with guidance available for new product purchases.