Code Ezy is an Australian wholesale supplier of aftermarket garage door and gate remote controls, universal receivers, keypads and related automation accessories.
These Terms and Conditions govern your use of our website, enquiries, orders and purchases made through Code Ezy.
Throughout these terms, “we”, “us” and “our” refer to Code Ezy. “You” and “customer” refer to any person or business accessing our website or purchasing our products.
By placing an order with Code Ezy, you agree to these Terms and Conditions, subject to any additional terms expressly agreed in writing and your rights under applicable Australian law.
Please read these terms carefully before purchasing our products.
2. Wholesale and Trade Customers
Code Ezy primarily supplies products to trade professionals, retailers and businesses operating within the garage door, automated gate, locksmith and related industries.
Our products are offered at wholesale prices for eligible trade customers.
We may request business or trade information to establish customer eligibility and verify an order.
We reserve the right to decline an order on reasonable commercial grounds, including where trade eligibility cannot be verified, stock is unavailable or an order cannot be fulfilled.
Customers are responsible for providing accurate business, contact, billing and delivery information.
3. Product Information and Availability
We make reasonable efforts to ensure that product descriptions, specifications, images and compatibility information published on our website are accurate and current.
Our product range includes aftermarket remote controls, universal receivers, wireless keypads, sensors and associated accessories.
Product images are intended to assist identification. Minor differences in appearance, packaging or product presentation may occur, provided the supplied product remains consistent with its description and agreed specifications.
Product availability may change without notice. We may also update, replace or discontinue products as our range develops.
Where a product is unavailable after an order has been submitted, we will contact the customer to discuss suitable alternatives, revised availability or cancellation and any applicable refund.
4. Aftermarket Products and Compatibility
Many Code Ezy products are aftermarket alternatives designed to operate with compatible garage door and gate systems.
References to third-party manufacturers, brands and model numbers are used to identify compatibility or intended applications.
Unless expressly stated otherwise, aftermarket products supplied by Code Ezy are not manufactured, authorised or endorsed by the original equipment manufacturers.
Compatibility depends on the specific product and system being used. Relevant factors may include:
Remote control frequency.
Fixed-code or rolling-code technology.
Receiver and motor compatibility.
Programming and pairing requirements.
Existing system configuration.
Manufacturer-specific restrictions.
Customers should confirm that the product is suitable for their intended application before ordering.
Our product descriptions, compatibility lists and technical information should be used to assist with product selection. Customers are encouraged to contact Code Ezy for assistance where compatibility is uncertain.
We take reasonable care when providing compatibility information and will address any product that does not conform to its description or applicable guarantees.
5. Remote Programming and Installation
Some products require programming, pairing, configuration or installation before they can operate correctly.
Where available, Code Ezy provides product instructions and technical guidance to assist customers.
Customers are responsible for ensuring that products are installed, configured and operated in accordance with applicable instructions, technical requirements and relevant safety regulations.
Electrical installation or modification must be undertaken by an appropriately qualified or licensed person where required by law.
Remote controls and access devices should only be programmed or used on systems for which the user has appropriate authority.
Code Ezy is not responsible for product damage or operational problems to the extent they are caused by incorrect installation, misuse, unauthorised modification or failure to follow relevant instructions.
This does not exclude responsibility for defective products, incorrect instructions or other matters for which Code Ezy is legally responsible.
6. Orders and Acceptance
Customers may enquire about products, request quotations or place orders through the purchasing methods offered by Code Ezy.
Submitting an order or enquiry does not guarantee product availability or acceptance.
Orders are subject to confirmation by Code Ezy, including verification of product availability, pricing and delivery arrangements.
An order becomes accepted when Code Ezy confirms its acceptance to the customer or dispatches the goods, whichever occurs first.
Once accepted, the order is subject to these Terms and Conditions and any specific arrangements agreed with the customer.
If an order cannot be accepted, we will notify the customer and arrange a refund of any payment received for that order.
Customers should review product quantities, model numbers and delivery details before submitting an order.
7. Pricing and Payment
Code Ezy supplies products at wholesale and trade pricing.
Prices may vary depending on the product, quantity and applicable customer arrangements.
Unless otherwise agreed, the price payable is the price confirmed when an order is accepted.
GST and any applicable freight charges will be identified in the quotation, invoice or order confirmation.
We may update prices for future orders without prior notice.
Payment arrangements will be communicated when an order is placed or a quotation is provided.
Where separate credit or trading account terms have been agreed in writing, those arrangements will apply to the relevant transactions.
We may request payment before dispatch where payment terms have not otherwise been agreed.
If a pricing or administrative error is identified before an order is accepted, we will advise the customer of the correct details and provide an opportunity to proceed or cancel.
8. Shipping and Delivery
Code Ezy supplies products to trade customers throughout Australia using available freight and courier services.
Shipping costs, delivery arrangements and estimated timeframes depend on the order, delivery destination and selected freight service.
Delivery estimates are indicative and may be affected by courier operations, regional delivery requirements, public holidays or circumstances outside our reasonable control.
We will take reasonable steps to process orders promptly and advise customers of significant known delays.
Customers are responsible for supplying complete and accurate delivery information.
Our separate Shipping & Returns Policy provides further information about delivery arrangements, freight charges, missing or damaged deliveries and customer support.
9. Order Changes and Cancellations
Customers should contact Code Ezy as soon as possible if an order needs to be changed or cancelled.
We will make reasonable efforts to accommodate changes before an order has been dispatched.
Where an order has already been processed, specially sourced or dispatched, cancellation or amendment may depend on its circumstances and any costs reasonably incurred.
Any applicable cancellation charges must be reasonable, lawful and communicated to the customer.
Once goods have been dispatched, requests to return products will be handled in accordance with our Shipping & Returns Policy.
Nothing in this section limits any right to cancel an order or obtain a remedy under applicable Australian law.
10. Returns, Refunds and Warranty
Code Ezy stands behind the quality of the products we supply.
Our products are advertised with a 12-month replacement warranty, subject to the applicable warranty conditions.
We will assess reported product faults and provide appropriate warranty assistance where the product qualifies.
Warranty claims may require proof of purchase and sufficient information to identify the product and reported fault.
Where a product has been incorrectly selected, is no longer required or is unsuitable for reasons unrelated to a fault or incorrect product description, any discretionary return will be considered under our Shipping & Returns Policy.
The warranty is provided in addition to any rights that apply under Australian law.
Where the Australian Consumer Law provides consumer guarantees, those rights cannot be excluded or restricted by these Terms and Conditions or by the duration of our voluntary warranty.
Further information about returns, warranty claims, replacements and refunds is provided in our Shipping & Returns Policy.
11. Australian Consumer Law
Code Ezy operates as a wholesale supplier, and many customers purchase products for business purposes or resale.
Whether Australian Consumer Law consumer guarantees apply to a particular transaction depends on the circumstances of the purchase.
Certain business purchases may qualify for consumer guarantees, including eligible purchases below the applicable statutory threshold. Goods acquired for resupply and certain other commercial purposes may be excluded from those guarantees.
Where consumer guarantees apply, customers have rights to appropriate remedies for failures to comply with those guarantees.
Depending on the circumstances, those remedies may include repair, replacement, refund and compensation for reasonably foreseeable loss or damage.
Nothing in these Terms and Conditions excludes, restricts or modifies any statutory right, guarantee or remedy that cannot lawfully be excluded, restricted or modified.
12. Customer Responsibilities
Customers are responsible for:
Selecting products appropriate for their intended application, having regard to the product information and any advice supplied by Code Ezy.
Providing accurate order, billing and delivery information.
Following supplied programming and installation instructions.
Ensuring products are installed and operated safely and lawfully.
Checking that remote controls and access devices are used only with appropriately authorised systems.
Contacting Code Ezy promptly when assistance is required with an order or product.
Trade customers supplying or installing Code Ezy products for their own customers remain responsible for their independent installation services, representations and obligations to those customers.
These responsibilities do not diminish Code Ezy’s obligations concerning product quality, accurate descriptions, warranties or applicable statutory guarantees.
13. Website Use and Intellectual Property
The content on the Code Ezy website, including text, product information, graphics, photographs, branding and other materials, is protected by applicable intellectual property laws.
Except where permitted by law, website content may not be reproduced, redistributed or used commercially without our permission or permission from the relevant rights holder.
Third-party manufacturer names, logos and trademarks remain the property of their respective owners.
Visitors must not use our website for unlawful purposes or attempt to interfere with its security, availability or normal operation.
We may restrict access where reasonably necessary to protect our website, systems, customers or business operations.
14. Website Information and External Links
We aim to maintain accurate and useful information on our website.
Product information, technical specifications and compatibility listings may be updated as products and technology change.
Customers should contact Code Ezy if clarification is required before purchasing.
Our website may include links to third-party websites or resources for additional information.
These external websites are operated independently and may be subject to their own terms, privacy policies and conditions.
Code Ezy is not responsible for the independent content or operation of third-party websites, except to the extent required by law.
15. Limitation of Liability
Code Ezy is committed to supplying products that conform to their descriptions, applicable warranties and relevant legal requirements.
To the extent permitted by law, Code Ezy is not responsible for loss or damage caused by matters outside its reasonable control or to the extent attributable to a customer’s misuse, unauthorised modifications or incorrect installation.
For transactions not subject to non-excludable consumer guarantees, the parties’ rights and liabilities are governed by the agreed contract terms and applicable law.
Nothing in these terms excludes liability for fraud, wilful misconduct or any liability that cannot lawfully be excluded.
Any limitation of liability in these terms is subject to applicable Australian law, including the Australian Consumer Law.
16. Privacy and Personal Information
Code Ezy collects and handles personal information for purposes associated with enquiries, orders, deliveries, customer support and business administration.
Further information about how we manage personal information is available in our Privacy Policy.
By providing information to Code Ezy, customers acknowledge that their information will be handled as described in that policy, subject to applicable privacy laws.
17. Changes to These Terms
We may update these Terms and Conditions to reflect changes in our operations, products or legal requirements.
Updated terms will be published on our website with the relevant revision date.
Changes will apply to future orders and website use from their effective date.
Any changes affecting an order already accepted will only apply where agreed by the parties or otherwise permitted by law.
18. Governing Law
These Terms and Conditions are governed by the applicable laws of Australia.
Disputes arising from purchases or website use will be addressed in accordance with applicable Australian law and through courts or tribunals having appropriate jurisdiction.
Before commencing formal proceedings, customers are encouraged to contact Code Ezy so that any concerns can be reviewed and, where possible, resolved directly.
Nothing in this section limits a customer’s statutory rights or access to an appropriate court, tribunal or regulatory authority.
19. Contact Information
For product enquiries, order assistance or questions regarding these Terms and Conditions, please contact:
